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Frequently Asked Questions

Adult groups Australian Series Children
City West Carpark Concessions FM radio assisted hearing units
Groups—Llewellyn  Hall concerts Single concert ticket—pricing Llewellyn Hall (Access)
Llewellyn Hall vicinity Locations Lost tickets
Monster Salon and Dining Rooms at Hotel Hotel Monster Salon and Dining Rooms at Hotel Hotel (Access) National Portrait Gallery (Access)
National Portrait Gallery (Parking) Parking Recital Series
Shell Prom Strings in the Salon Student groups
Students Subscriber seating Ticket exchanges
Tickets Under 30 Venue Access—Llewellyn Hall
Venue Information Wheelchair seating and walking frames

Tickets

Create your own concert package

You can create a concert package at any time of year through the CSO’s own ticketing agency, CSO Direct. It’s the easiest and most economical way to enjoy music.

You can book book online, or call CSO Direct 02 6262 6772, weekdays between 10am–3pm.

Single concert tickets

Concerts in Llewellyn Hall

To book for just one CSO concert in Llewellyn Hall contact CSO Direct 02 6262 6772 or Ticketek (from November 1, 2017 for 2018 concerts) on 132 849, or go to www.ticketek.com.au.

A-Res full  $90
A-Res con $80
B-Res full $75
B-Res con $65
C-Res $55
C-Res con $45
U 30 $29

Prices do not include Ticketek credit card, service or handling fees.

Recital series

For tickets to the Recital Series, Wesley Music Centre, Forrest, call CSO Direct 02 6262 6772 weekdays 10am–3pm. Admission is with pre-purchased tickets only.

Australian Series

For tickets to the Australian Series, Gordon Darling Hall, National Portrait Gallery, call CSO Direct 02 6262 6772 weekdays 10am–3pm, or purchase online at www.cso.org.au. Admission is with pre-purchased tickets only.

Strings in the Salon

To book Strings in the Salon at Monster Salon and Dining Rooms, call Hotel Hotel on 02 6287 6287 or email monster@hotel-hotel.com.au

Shell Prom

For individual tickets to the Shell Prom Picnic Concert, call CSO Direct 02 6262 6772 weekdays 10am–3pm. If not part of a concert package, non-subscriber prices apply.

 

Subscriber seating

A CSO subscriber is a patron who buys tickets to two or more CSO concerts in a season. Subscribers who buy the full ActewAGL Llewellyn Series are guaranteed their same seats year after year.

Seats for the CSO Opera Gala, Canberra Weekly Matinee Magic and subscriptions for less than the entire ActewAGL Llewellyn Series are not held from one year to the next.

Concessions

Valid concessions include:

  • Australian Pensioner, TPI, Veterans’ Affairs, Health Care and full-time student cards.
  • Companion Card

Seniors and Commonwealth Seniors HC cards do not apply.

Please note that a photocopy or scan of your current concession card is required when booking.

Under 30

A photocopy or scan of your proof of age card, current drivers licence or passport is required when booking.

Students

$20 Student Rush tickets are available from the Ticketek desk at Llewellyn Hall up to an hour before each concert. Full-time student ID must be shown at the time of purchase. Student Rush tickets for the Shell Prom Picnic Concert are available one hour before the concert at the gate.

Families

New in 2018!

  • For concerts in Llewellyn Hall, a family ticket is 1 adult with at least 1 child. For Pricing, please see booking form.
  • For the Shell Prom, a family ticket is 2 adults and unlimited children 5-16. Children under 5 admitted free.

To book call CSO direct 02 6262 6772 weekdays 10am-3pm. (ActewAGL Llewellyn Series and the Opera Gala concerts are not suitable for children under 8 years of age.)

Groups—Llewellyn  Hall concerts

Student groups

When 10 or more students pre-book, ticket prices are $15 each (including all transaction fees) when accompanied by a teacher. The teacher receives a free ticket. (Maximum 2 teachers per group.) Full- time student ID must be shown for each ticket purchased. Student group bookings can be made through Ticketek by calling 1300 364 001.

Adult groups

Groups of 10 adults or more save $10 per ticket on regular prices (A or B-Reserve). Group bookings can be made through Ticketek by calling 1300 364 001.

Children

Please note, for the enjoyment of all patrons, children 8 years and under are not admitted to CSO concerts in Llewellyn Hall. Education concerts excepted.

Ticket exchanges

For concerts held in Llewellyn Hall, CSO subscribers can swap nights or concerts through CSO Direct at no extra charge. Your original tickets must be returned to the CSO and the ticket exchange must be completed at least 5 working days prior to the concert. Exchange service does not include Shell Prom, Recital Series or Australian Series.

Lost Tickets

CSO subscribers who lose their tickets needn’t worry; CSO Direct will replace lost tickets at no charge.

Venue Information

Locations

Llewellyn Hall is located in the ANU School of Music Building 100, William Herbert Place, Acton (City West).

The Larry Sitsky Recital Room is also located in the ANU School of Music at Building 100, William Herbert Place, Acton (City West).

The Wesley Music Centre is located at 22 National Circuit, Forrest.

The National Portrait Gallery is on King Edward Terrace, Parkes.

The gardens at Government House are located at the end of Dunrossil Drive, Yarralumla.

The Monster Salon and Dining Rooms are located at Hotel Hotel, 25 Edinburgh Ave, Canberra.

Parking

When planning your arrival, keep in mind that CSO concerts are very popular, so it’s a good idea to allow for extra time to park.

Llewellyn Hall vicinity

There are several carparks off Childers St, each of which is within one minute’s walk of the venue. Parking is available around Llewellyn Hall free of charge after business hours.

There are 12 disabled parking spaces in the carparks surrounding Llewellyn Hall. It is also possible to drop off patrons in the turning circle outside the ground floor entrance before parking your car.

Wesley Music Centre

Free parking is available within the grounds of Wesley Music Centre, accessed from Fitzroy Street (off National Circuit).

City West Carpark

City West Carpark is located on Allsop St, just a few minutes walk from Llewellyn Hall. Visit www.citywestcarpark.com for opening hours and rates.

National Portrait Gallery

The underground public carpark can be accessed from Parkes Place. There is a pick-up and set-down space in front of the Gallery on King Edward Terrace near the main entry.

Parking spaces for people with mobility difficulties are provided in the carpark close to the public access lifts.

Monster Salon and Dining Rooms at Hotel Hotel

Parking can be found around the New Acton area. The closest parking to Hotel Hotel is at the Wilson car park underneath the hotel, entrance via Phillip Law Street.

The Wilson’s underground carpark has disabled parking, and lift access to Monster Salon and Dining Rooms.

Venue  Access—Llewellyn Hall

The ANU School of Music offers disabled access on both the ground level and level 4. If you have parked out the front of the School or in the car parks opposite and adjacent, enter through the automatic glass doors on the ground floor. If you have parked behind the Art School please use the foot bridge and enter through the glass doors open to the Level 4 foyer outside Door 1 and Door 2.

The School of Music elevator can be found next to the stairs on each level.

The disabled toilet is located on level 4 which can be accessed via the lift.

Wheelchair seating and walking frames

Llewellyn Hall has eight wheelchair spaces. If you are a CSO subscriber, please call CSO Direct for wheelchair bookings on 02 6262 6772. For single-ticket buyers, please phone Ticketek 1300 665 915.

Due to fire regulations, walking frames must be removed from the aisles once you have taken your seat. An usher will take and store the frame for your and return it to you, both at interval and the conclusion of the performance.

Wheelchairs and walking frames are welcome throughout the National Portrait Gallery, Wesley Music Centre, and Hotel Hotel (Strings in the Salon).

FM radio assisted hearing units

Llewellyn Hall provides an FM Radio Assisted Hearing Units for patrons who require hearing assistance. The FM system amplifies and improves sound quality through the users’ hearing aid. FM hearing units are available for all performances in Llewellyn Hall.

To reserve a unit for your concert, call CSO Direct on 02 6262 6772 weekdays 10am–3pm. Please book at least 24 hours before your concert. Hearing units are available for collection from the Cloaking Desk in the ground floor foyer. Please allow additional time prior to the start of the performance for the collection of the receiver.